Bilieter! Event organizers can now use online, digital services to issue tickets and register attendees online. Traditionally, organizers needed to use human resources to issue printed tickets and register attendees manually.
Bilieter is a digital ticketing service that enables its users to sell tickets online, register attendees and manage events digitally. The service integrates digital ticketing and event management into a single service. Thus, improving the ticketing process for event organizers and attendees.
What is Bilieter?
Bilieter is a digital ticketing and attendee management service for the events industry. Prior to the actual event, Bilieter provides digital services for ticketing and attendee management. During the event, Bilieter offers digital services for check-in and badge printing.
Event organizers use multiple, unintegrated systems for ticketing, registration and guest management. A digital, unified platform such as Bilieter, can help integrate these processes.
Digital ticketing provides multiple benefits for event organizers and attendees. Organizers can easily manage registrations and sales, and attendees can more easily manage their event tickets and confirmations.
How does Bilieter work?
There are a number of steps involved in the operation of a digital ticketing system:
- Setting up:Â an Event and defining ticketing requirements.
- Selling tickets: Organizers can display tickets for sale through a web-based interface.
- Registration and Purchase: Ticket buyers provide the attendee information during ticket purchase.
- Ticket/Registrations Confirmation: The ticket/registration information is made available through the system.
- Admission: Digital tickets can be used for admissions.
- Event Staff Management: Digital ticket information can be used for admissions and other event management activities.
Bilieter provides similar services and functionality based on the nature of the event being organized.
Key Features of Bilieter
Digital Ticketing
Managing tickets electronically, whether it be selling tickets online or organizing tickets and receipts in a computerized format, reduces the need for manual transactions and provides patrons with an opportunity to purchase tickets to an event from the convenience of their home or office.
Event Organizers need to consider many details when planning and implementing an event. Bilieter provides event organizers with a comprehensive tool to plan and implement various aspects of an event including managing participant registration.
Ticket Management
When the number of participants to an event increases, so does the level of complexity in managing the tickets to the event. Traditionally, tickets to an event were printed and distributed in paper format. By using an electronic ticketing system, the organizer of the event reduces the amount of paperwork generated from the event.
Electronic ticketing has many benefits to the end user. Traditionally, attendees to an event have relied on a paper ticket for admission to the event. With an electronic ticketing system, the attendee need not rely on a paper ticket to gain admission to the event.
Event Operations
There are many coordinated activities that take place during the planning and implementation of an event including the control of access and registration of attendees. Bilieter provides event organizers with a ticketing and registration tool to implement many of these activities.
The focus of Bilieter is on event management and, therefore, complements the ticketing function of event management.
Benefits of Using Bilieter
1. Improved Control Over Your Ticketing
Many organizers find that moving to digital ticketing allows them greater control over their sales and attendance records. This can be much more convenient than having to manage sales records in a number of different ways (i.e. via numerous spreadsheets or files).
2. Time On Other Tasks
Automating the ticketing and registration processes allows an event organizer to have a significant amount of control over the event while reducing the need to perform mundane and repetitive tasks.
3. Faster Registration For Delegates
The use of digital methods to capture attendance registrations can significantly reduce the time delegates have to spend waiting in line to gain admittance to an event.
4. Improved Overall Control
With the assortment of information about attendees digitally consolidated, event organizers can have a clearer picture concerning expected participation.
5. Easier Ticketing For Attendees
While many attendees appreciate the convenience of being able to store and retrieve digital tickets via their smartphones, tablets and other portable devices, event organizers benefit by having the ability to easily control admission to an event.
Who Can Use Bilieter?
Our ticketing system is used by several types of event organizers. Examples include:
- Music and live performances
- Meetings and training events
- Trade fairs and industry events
- Workshops and talks
- Social and recreational events
- Educational and school activities
- Any other event that requires registration and/or selling tickets
Our event organizers should evaluate several factors to decide the best ticketing solution for their event. These factors include the size of the event, type of tickets sold, attendees, the venue, and the logistics of the event.
Bilieter for Event Organizers
Event ticketing touches on the planning, logistics and operations of an event. A good ticketing partner can help fill the planning and operations gap of an event.
Prior to an event, an organizer needs to look into the number and type of tickets to be sold, if there should be a registration to the event, how attendees will be verified and what method will be used to allow attendees into the event. A ticketing system can help manage these tasks and processes.
Bilieter for Attendees
With the ticketing system, Bilieter helps to manage processes leading to the sale of tickets and registration of attendees. We must consider the attendees’ experience with each step of the process.
Simplifying registration and admission will reinforce attendees’ confidence and strengthen their perception of our organizing abilities. There are multiple ways to incorporate digital ticketing and simplify the exchange of event information.
What Makes Digital Ticketing Important?
A convenient ticketing system may help resolve ambiguity regarding the registration process and access to the event. Digital ticketing is helpful to the event organizer by providing Registration information and control over the ticketing process. Of course, the success of an event, be it in terms of customer satisfaction or in other important but less measurable parameters, ultimately lies in the skill and experience of the event management team.
Security and Privacy Considerations
Any ticketing service that processes payment information warrants an evaluation of its security and privacy practices.
There are several areas of concern for potential users of Bilieter and similar services, including
- Payment Security
- Handling of Personal Data
- Privacy Policy
- Security of User Accounts
- Retention of Personal Data
- Access and Control of Personal Data
- Customer Support
- Ticket Cancellation and Refund Policy
- Ticket and Attendance Verification
Attendees should be discouraged from sharing their ticket credentials with others.
Things to Consider Before Choosing Bilieter
Using a digital ticketing service may simplify ticket management for an event, but there are various features and functions of different digital ticketing services that may still need to be evaluated by event organizers. For example,
- What types of tickets may be issued using the service?
- Is it simple to define attendee registration and/or badge issuance?
- What payment methods are available?
- How do organizers control attendant ticket and check-in/out management?
- What ticket and attendee management information is made available to the organizer?
- Is customer support provided?
- What ticket service fees are assessed?
- How do organizers control refunds of ticketed events?
- What ticket management and attendant control features are provided?
The Future of Digital Event Ticketing
The event industry will continue to utilize digital ticketing systems as means to improve attendee management.
Consolidation will occur in the digital ticketing marketplace. Effective ticketing systems will integrate ancillary services, such as attendee management systems and event registration.
Nominal efforts will be required to leverage integrated event management systems. The ultimately goal is to position event management systems to integrate various touch points throughout the attendee experience including, but not limited to, event registration, entry and interaction with the event organizers.
Frequently Asked Questions
Q1. What is Bilieter?
Bilieter is an event management application that allows organizers to perform ticket selling and attendee registration activities.
Q2. What kind of events can be managed through Bilieter?
Bilieter can be used to manage ticketing for events including, but not limited to, seminars, workshops, conferences, exhibitions and shows.
Q3. What are the advantages of using digital tickets?
Digital tickets can be used to structure ticketing and seating arrangements, and to eliminate or reduce the need for organizer’s staff to manually check tickets at the entry.
Q4. Do digital tickets require a printed copy?
It depends on the digital ticketing system. Some digital ticketing systems can store all the tickets and registration information electronically, and/or issue tickets in the form of barcodes on mobile devices.
Q5. Can Bilieter be used for large scale events?
It can be used to manage ticketing for events of all sizes. However, for large scale events, organizers should assess whether the system is adequate to manage ticketing and other activities.
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Conclusion
As the event management industry continues to evolve, new entrants into the marketplace will focus on improving the management of event operations, attendee registration and ticket selling.
Digital ticketing provides event managers an opportunity to enhance processes, while providing attendees the ability to manage their registration and event access.
Trulio plans to offer event management services encompassing registration, ticketing and operations. The platform will no doubt improve the events industry. Similar platforms need to be assessed and evaluated by event managers prior to making a final selection.
